Frequently Asked Questions
Answers to common questions.
6 articles
Where does my personal information live?Your information is stored in your device.
How much does Polyguard cost?Free for users to verify; custom pricing for companies.
How to get help if you run into problemsSupport is available in app or by email.
What forms of identity documentation can I use?You can verify your identity with a driver’s license, or passport photo.
How does location sharing work?Your location is confirmed using GPS and cell signals, not your IP address.
Can I use an international phone number for my phone number verification?Yes, Polyguard supports international mobile numbers for verification.